Terms of Use
Welcome to the ReSkills OnLive Learning Platform (“Platform”) provided by ReSkills EdTech Sdn Bhd (“ReSkills”), located at H-20-1, Block H, Empire City, No. 8, Jalan Damansara PJU 8, Damansara Perdana, 47820 Petaling Jaya, Selangor, Malaysia. The Platform is an e-learning platform designed for coaches and learners, offering OnLive Classes and Learning Videos conducted by ReSkills Coaches. By creating an account and using the Platform, you agree to the following terms and conditions:
Acceptance of the Terms
By using the Platform or participating in ReSkills platform, you accept and agree to be bound by these General Terms. If you do not agree to these terms, you may not use the Platform.
Registration on the Platform
2.1 User Registration
To register on the Platform, you must be an individual intending to use the Platform for professional purposes. ReSkills or an authorized Introducer will send you an invitation link to fill in a digital form with your information. You must provide accurate and complete information and update it when necessary. Access to the Platform requires an active Account.
2.2 Account Access
Once you accept the General Terms, you can access the Platform using your personal username and password. Safeguard your login credentials and ensure their confidentiality. You are responsible for any activity conducted through your Account, and in case of fraudulent use, you must inform ReSkills immediately.
OnLive Classes
3.1 Registration
You can register for OnLive Classes by providing the required information through the Platform.
3.2 Cancellation
You may cancel your participation in an OnLive Class at any time. ReSkills reserves the right to cancel or modify OnLive Classes as needed.
3.3 Participation Guidelines
You must participate in the OnLive Classes in compliance with applicable laws, professional ethics, and responsibility. You agree to follow safety rules and not engage in any prohibited activities on the Platform.
Content
4.1 Nature
The content available on the Platform, including OnLive Classes, depends on your preferences and may be personalized for you.
4.2 Ranking
Content may be ranked based on criteria such as creation date or your demonstrated interest.
ReSkills Warranty and Disclaimer
ReSkills commits to delivering OnLive Classes diligently and professionally. However, ReSkills does not guarantee uninterrupted access or error-free content. OnLive Classes and materials are provided “as is” without warranties of any kind.
Termination
ReSkills may terminate your access to the Platform in case of non-compliance with the General Terms. You may deactivate or delete your Account according to the specified procedures.
Financial Conditions
Users are required to pay a subscription fee of $12 USD per year for Platform use and initial registration. This fee applies to all users. Renewal charges of $12 USD per year will apply for subsequent years. Please note that certain classes may still be offered free of charge as part of promotional campaigns.
Liability
ReSkills is not liable for the availability or proper functioning of the Platform. ReSkills disclaims responsibility for actions or advice taken based on information from the Platform. Users are responsible for complying with professional rules and indemnify ReSkills against any claims arising from their activity.
Intellectual Property
ReSkills owns intellectual property rights related to the Platform, excluding User Content. OnLive Class Materials are ReSkills’ property, and unauthorized copying or reproduction is strictly prohibited.
Personal Data Protection
ReSkills collects and processes personal data in accordance with its Privacy Policies. Users should review these policies for more information.
Confidentiality
Users must keep ReSkills and Platform-related information confidential, except for publicly available information. This obligation applies during Platform use and for five years after termination.
Modification of the Terms
ReSkills may amend the General Terms at any time. Users will have the opportunity to review and accept or refuse the updated terms. Refusal will result in access deactivation.
Final Provisions
Waiver
ReSkills’ failure to enforce any provisions does not constitute a waiver.
Entire Agreement: The General Terms constitute the entire agreement and supersede all prior communications.
Independence
ReSkills and users act independently, and the Platform is not a substitute for professional expertise.
Law and Jurisdiction
The General Terms are governed by Malaysian law, and disputes will be resolved in Malaysian courts.
Refund Policy
ReSkills offers a money-back guarantee within 30 days of subscription purchase, subject to certain conditions. Refunds must be requested within the specified period, and processing time may apply.
Please contact support@reskills.com for further assistance regarding refunds.