Bringing Out the Best in You and the People You Manage
“The quality of a leader is reflected in the standards they set for themselves.”
Leadership skills have now been universally recognized as a key ingredient – some would say the key ingredient – in personal and professional development. People often debate the differences and similarities of leadership and management. But the majority of practical people are interested primarily in what they have to do, and not whether it should be labeled ‘leadership’ or ‘management’ or both.
On the other hand, supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.
This program will greatly help supervisors and executives develop their own abilities as a leader and provide them with knowledge, awareness, and methods for developing the essentials of being both a leader and supervisor simultaneously.
At the end of the program, participants will be able to:
- Define “leadership” in their own terms and context.
- Understand the people they lead and how to adapt their leadership styles.
- Inspire a shared vision and promoting the team to work towards it.
- Provide feedback and wear the coach hat for growth and development.
- Create an action plan and establish personal commitment.
Here are 8 ways that a leadership-training course can help you improve your leadership skills, and to thereby help you change your organization from good to great.
|1. They build self-confidence and wisdom.
Leadership training programs can help teach you the essential skills and techniques you need in order to look at challenges from a different perspective. Doing so can add clarity to a difficult situation, and also promotes wisdom and facilitates self-confidence.
|5. They surround you with other leaders.
Leadership training programs allow you to study how leadership ideas have emerged and changed over time, helping you make sense of the often-conflicting ideas about leadership that cause so much confusion. You’ll also get the opportunity to network with other leaders, and to draw on their experiences.
|2. They empower you to succeed.
If you think great leaders are born and not made, think again. Leadership training courses use various techniques and examples to emphasize the point that with a little hard work we all have it in us to be great leaders.
|6. They help you clarify your vision.
Successful leaders have a clear, sound vision of where they want to go. Training gives you the chance to step back from your daily responsibilities, to examine your organization, and to think about how the future may unfold. You’ll learn how to communicate your vision in a way that truly motivates the people around you.
|3. They teach valuable skills.
Leadership training courses can teach you the skills you need to lead effectively, including the often-tricky skills needed to persuade and influence people — even those over whom you have little direct authority.
|7. They teach you how to influence people.
Part of leadership training is about teaching participants the power to influence those around them. They uncover the elements of motivation and show you how to motivate your team. They also help you discriminate between good and bad sources of power, and between strong and weak methods of influence.
|4. They encourage introspection.
You’ll have the opportunity to get to know yourself a little better by exploring your motivation to lead, and to test your level of self-confidence, your emotional intelligence, and other qualities that are needed to become a good leader.
|8. They teach you how to build a team.
You’ll gain insights on how to pick a good team, how to build a team capable of delivering your vision, and how to give orders without coming off as either too weak or too overbearing.
MODULE ONE: FUNDAMENTALS OF LEADERSHIP
As long as there have been leaders, there have been those who tried to determine how and why they were successful. Leadership itself has not evolved, but our understanding of it has. It is important to understand why very different leadership styles can be effective, why the same leadership techniques will not work in every situation, and which leadership style fits your personality best. Everyone has leadership potential within them, but understanding these concepts will help you maximize your leadership ability.
- An Introduction to Leadership
- Three Theories of Leadership
- Types of Leadership Styles: Telling, Selling, Participating, and Delegating
- Activity: Lessons and Inspiration from Great Leaders
- What’s Your Leadership Style? – An Assessment Tool
MODULE TWO: INSPIRING A SHARED VISION AND MOTIVATING OTHERS
The key to true leadership is to inspire a shared vision among your followers. Before you can convey a vision, however, you have to develop it. You must be clear in your vision, live it before others can see it, and model it from your behavior. The importance of psychology in achieving and maintaining employee motivation is essential. A message can be repeated over and over to a group of employees but unless they believe it and believe in it, the words are empty. The following are some of the key psychological theories which aid employers, managers, and line leaders in their end goal of producing a motivated workforce.
- Choosing Your Vision
- Communicating Your Vision and Identifying the Benefit for Others
- Theories in Motivation
- Sharing Rewards and Celebrating Accomplishments
- Team Work Effectiveness – An Assessment Tool
MODULE THREE: THE SKILLS OF PROVIDING FEEDBACK
As a supervisor, you will work with all types of people in all types of situations. With this in mind, it only makes sense that there are many types of feedback that we can deliver. In turn, delivering the appropriate type of feedback increases the chance that the receiver will hear, understand, accept, and act on that feedback.
- Boosting Your People’s Confidence and Ability by Giving Feedback
- The Do’s and Don’ts of Giving and Receiving Feedback
- Characteristics of Good Feedback
- Activity: The Feedback Sandwich
MODULE FOUR: LEADERS AND SUPERVISORS AS COACHES
Before getting deeper into the subject of coaching, it is prudent to discuss what it means and what it tries to achieve. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. Then, in your coaching session with your employees, you will discover many times things about your employee that are personal and sensitive topics. This is normal and demonstrates trust in you. As their coach, establishing and maintaining trust is the most essential ingredient to the entire process. If your employee determines that your purpose of improving their performance is to further your career, then they will not trust you. Without trust, whatever you say and do will be subject to scepticism.
- What is Coaching?
- Trust and Coaching
- Building Trust
- Activity: The G.R.O.W. Model
MODULE FIVE: REVIEW, RECAP, AND MOVING FORWARD
What is all worthwhile? In this module, we will assess certain knowledge and understanding gained throughout the program. Also, they will come up with an action plan to apply what they have learned throughout this program in their professional and personal lives.
- Activity: Traffic Lights and Pledge Card
- Program Evaluation
WHO SHOULD ATTEND
Supervisors, Managers, Team Leaders, Senior Executives, Human Resources, Department Heads
Trainer incorporates methods in NLP and adult learning to create an environment where participants will be fully engaged on both conscious and subconscious level. Training is delivered in a highly interactive and experiential way. Concepts and background information are presented through group exercises, discussion and activities creating an environment that facilitates accelerated learning and application. Each activity will be thoroughly de-briefed to link the learning to application. Other methods employed include:
- Short explanations with slides and Q&A
- Group discussions
- Video clip presentations
- Group activities
- Pre and Post Tests
An Introduction to Leadership
Three Theories of Leadership
Types of Leadership Styles: Telling, Selling, Participating, and Delegating
Activity: Lessons and Inspiration from Great Leaders
What’s Your Leadership Style? – An Assessment Tool
|Participants will watch a short video clip about leadership followed by a short Q&A. They will then answer questions in their workbook. They will be briefed about the history of leadership.
Participants will be briefed on the three theories of leadership to open up discussion.
Participants will learn about how leadership styles differ according to the people they lead and see which is most appropriate.
In groups, they will study two great leaders and discuss about what makes them great leaders and their accomplishments.
They will assess their leadership style and learn the advantages and disadvantages of each style.
Choosing Your Vision
Communicating Your Vision and Identifying the Benefit for Others
Theories in Motivation
Sharing Rewards and Celebrating Accomplishments
Team Work Effectiveness – An Assessment Tool
|In pairs or groups, they will discuss about their what they desire to achieve at work and visualize it on a flipchart paper.
They will present this in a way that is compelling and desirable to the rest using certain presentation skills techniques and approaches.
Participants will be briefed about the three theories of motivation and use this understanding to drive change in the people they lead. They will then answer questions in their workbook.
Participants will ideate on ways that they can promote sharing of rewards and celebration of success. They will then answer questions in their workbook.
Participants will uncover common teamworking problems that they might be experiencing. They will then be directed towards the seven team tools that will help them to improve and develop these important skills.
Boosting Your People’s Confidence and Ability by Giving Feedback
The Do’s and Don’ts of Giving and Receiving Feedback
Characteristics of Good Feedback
Activity: The Feedback Sandwich
|Participants will be given a brief explanation of what feedback is, it’s value, and the difference between criticism.
Participants will be given a guideline of what to include and exclude in a feedback.
Participants will discuss about the STEBAH characteristics of a good feedback.
In pairs, participants will practice giving feedback using the Feedback Sandwich method.
What is Coaching?
Trust and Coaching
Activity: The G.R.O.W. Model
|Participants will be shown a short video clip about coaching and be briefed about what coaching is and their thoughts about it. They will then answer questions in their workbook.
They will learn about what to avoid doing in their coaching sessions.
Participants will learn the eight steps to build trust with their people.
With given questions, they will practice coaching through role-playing in pairs using the GROW model.
Activity: Traffic Lights and Pledge Card
|Participants will review and recap what they have learnt, and choose what they want to apply at work. This will be documented on a pledge card.
Participants will answer ten questions to test their knowledge about the topic.
Participants will fill out an evaluation for feedback and areas of improvement.